No, all our tests are a one time payment that includes an initial consult and a follow up when your results are ready. And if you're medicare eligible, you can claim it through medicare.

You can take your request form to any approved Australian pathology collection centres. But for a faster processing time, visit any authorised Australian Clinical Labs pathology. Find your nearest location: https://www.clinicallabs.com.au/location/ Also to note, NSW Pathology processing results time take roughly 3-4 weeks.

Please check your junk mail. If you still haven't received it, email us at support@sistr.com.au

We will send your results to the email you used to register your test.

Please check your junk mail. Your results normally take up to 2-5 days to process. If it's been longer than 5 days, you can email us at support@sistr.com.au

Our doctors operate 7 days a week, from 6am to 7pm, but you can order a test at any time!

Unfortunately, AMH test (Anti- Mullerian Hormone) and Vitamin D is not Medicare rebatable, so you will be charged the additional amount.

All consultations and data are kept 100% confidential. Patient health information is stored in secure cloud storage and encrypted in the database. All data is stored in Australian data centres.

Yes! Just select the "Non Medicare card holders" option when selecting a consult. If you don’t have Medicare and our doctors need to prescribe you a treatment, you will need to provide us with and Individual Health Identifier Number (IHI). Individual Healthcare Identifiers (IHI) An Individual Healthcare Identifier (IHI) is a unique number used to identify an individual for health care purposes. It helps ensure health professionals are confident that the right information is associated with the right individual at the point of care. Those with Medicare already have an IHI. If you’re not eligible for Medicare or a DVA benefit, find out how to get an IHI from the link below: https://www.servicesaustralia.gov.au/how-to-get-individual-healthcare-identifier?context=22591

If you are 18 years or above, we can help! Our Flu & COVID Test, General Health Check and STI testing are available for all genders, while our Pregnancy Planning, Fertility, PCOS, and Contraceptive Pill services are specifically for individuals who are assigned female at birth. Please feel free to email us at contact@sistr.com.au for any questions on how we can help!